Partners in Performance Blog

Pitching Disguised As Questions

In the work I do helping sales people to become more effective, we focus a lot on questioning skills. Let’s assume it’s your intent to ask questions in order to uncover your customer’s needs, likes, dislikes and perspectives. Here’s a typical question that is used by many sales professionals.

“If I could show you a way to easily solve your problem, would that be of interest to you?”

Let’s look at this question and examine why it isn’t effective.

Here are just a few reasons:

The intention behind the question is … Read More

Favourite Client Stories: How Jim’s Success Almost Got in His Way

Jim Bentley (name changed) is a well respected, seasoned sales professional with solid expertise in the financial services industry. He has long standing clients, with whom he enjoys excellent relationships. He is one of the top sales producers for his company. In spite of his sales success, he almost missed out on solidifying one of his best client relationships.

Jim participated in the Intentional Selling™ program as part of a company wide initiative. Part of the training process includes identifying limiting assumptions that might unconsciously block sales success. … Read More

Persuasion Series: Is Your Energy Contagious?

Judie Knoerle, my colleague and author of UPFRONT Persuasion Through Presentation, a globally branded presentations skills program has contributed this post to our Persuasion Series. Judie is a presentations coach extraordinaire and she is called the “Presentations Whisperer” in Chicago where she lives.

I’ve always believed that we should surround ourselves with people who replenish our energy rather than drain it. Audiences feel similarly about presenters.

If you speak at a low volume with limited voice modulation and few gestures, you will drain the energy of the audience as … Read More

Smart Sales People: A Common Mistake Even They Make

Sales professionals clearly understand the need for structure and process for the delivery of their products and services and yet, many of the smart sales people I talk with don’t have a clear process for selling. Having a clear sales process is very important and here’s why.

A clear sales process allows professionals to be who they are and to demonstrate their expertise during the selling process. For example, in all our sales training we incorporate a 6-step process that easily aligns the selling process with your identity as a consultant.

The 6-step sales process is a framework that guides … Read More

Self-Sabotage and the Sales Process: Jim’s Story

As service professionals, one of the ways we help our clients create breakthroughs is to raise their awareness of the assumptions and beliefs that sabotage their results and limit their potential. Many times, sales people aren’t even aware of their own assumptions about selling, or about their client’s needs.

In my coaching work, this is one of the first things I address with my clients. What are you assuming to be true, without examining it in light of the current situation and/or client? Even the smartest, most brilliant sales professionals are amazed at the ways in which they actually undermine … Read More